Never Miss A Call With Automated Call Handling.

Transform your practice’s phone service with Automated Virtual Assistant Call Handling

A solution that saves you time, cuts costs, and ensures every patient call is answered with care.

In the healthcare industry, each call is an opportunity to connect with a patient, schedule an appointment, or provide critical information.

Auto Attend’s Virtual Assistant Call Handling guarantees that no call goes unanswered, helping you build a more efficient, patient-centred practice.

Effective call handling is vital to the success of your healthcare practice.

Patients depend on timely, reliable phone communication to schedule appointments and discuss their healthcare needs.

Missed calls, busy lines, and long hold times not only frustrate patients but also lead to lost revenue and decreased satisfaction.

Auto Attend’s Virtual Assistant Call Handling eliminates these issues by ensuring every call is answered promptly and professionally, giving you the peace of mind to focus on delivering exceptional care.

By improving patient communication, you reclaim valuable time, reduce overhead costs, and enhance the patient experience—key steps in building the practice you’ve always envisioned.

Statistics show that 82% of healthcare appointments are scheduled over the phone, making effective call handling essential for patient satisfaction and retention.

However, the average healthcare practice misses 25% of incoming calls, leading to lost opportunities and frustrated patients.

Out-of-hours calls are particularly challenging, with many patients unable to reach their provider when they need to, resulting in delays and dissatisfaction.

Virtual Assistant Call Handling changes that by offering a dedicated local landline number that your practice can use to manage calls seamlessly.

Whether your reception team is unavailable, your lines are busy, or it’s after hours, the assistant is always ready to engage with patients, answer their questions, and book appointments.

• Immediate Response: The assistant ensures that every call is answered promptly, helping you capture every opportunity and provide excellent patient service, no matter the time of day.
• Reduce Missed Calls: The assistant takes over when your lines are busy, ensuring no patient is left waiting or sent to voicemail. This keeps your appointment book full and your patients satisfied.
• Enhance Patient Experience: Outperform traditional answering systems with an assistant that interacts naturally with callers, providing the information they need and the service they expect. This leads to higher patient satisfaction and retention.
• Cost-Effective: Compared to hiring additional staff or outsourcing call handling, the Virtual Assistant provides a cost-effective alternative that doesn’t compromise on quality.