The Insights feature is a powerful tool that provides you with both real-time and historical data about every interaction on your healthcare website.
It gathers a wealth of information from all the web-based features of Auto Attend, including visitor interactions with your chatbot, web messaging, and more.
This data is meticulously compiled into easily digestible charts and maps, offering a clear view of visitor behavior, engagement, and overall website performance.
Whether you’re tracking the time of day when your site is most active, analysing the geographic locations of your visitors, or understanding which browsers and devices they use, Insights offers a detailed breakdown that helps you see the big picture.
Additionally, you’ll receive in-depth data from your chatbot interactions, including the number of conversations initiated, how many reached completion, and the success rate in converting anonymous visitors into potential patients.